RIVERLAND ACUPUNTURE
FREQUENTLY ASKED QUESTIONS
We understand that trying a new health service can come with many questions. At Riverland Acupuncture, we’re here to provide clear and honest answers about our treatments, practices, and what you can expect during your journey to improved well-being. Below are some of the most common questions we receive from clients. If you don’t see your question here, feel free to reach out to us directly.
General Questions
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Acupuncture is a practice from traditional Chinese medicine that involves inserting fine, disposable needles into specific points on the body. The aim is to regulate the flow of "Qi" (energy) and promote healing. From a Western perspective, acupuncture stimulates the nervous system, encouraging the release of endorphins, serotonin, and other biochemicals that support pain relief and relaxation.
National Library of Medicine: Understandings of acupuncture application and mechanisms
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There are several styles of acupuncture, none of which should be painful when provided correctly and safely. A slight prick may be felt when a needle is inserted, often followed by something that may feel like a dull ache or a numb tingle.
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The number of sessions depends on your individual condition and treatment goals. Acute issues may require fewer sessions, while chronic conditions often benefit from a more consistent treatment plan e.g. weekly.. This will be discussed during your initial consultation.
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Acupuncture can address a wide range of health concerns, including chronic pain, stress, anxiety, fatigue, digestive issues, hormonal imbalances, and more. Every treatment plan is tailored to the individual.
In Chinese medicine, we focus less on the name of the condition and treat symptoms. Every treatment plan is tailored to the individual.
The variability or ‘heterogeneity’ of acupuncture treatments has made it more difficult to prove its effectiveness in medical research. In 2017, the Acupuncture Project compiled research relating to acupuncture’s effectiveness on specific conditions. In a snap shot:
Management of pain, stress and fatigue related to some autoimmune disorders, in consultation with other treating health practitioners.
Management of pain, fatigue and nausea related to many chronic diseases.
Management of vomiting or nausea arising from chemotherapy.
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Acupuncture is broadly considered a safe procedure. As with all health practices, some patients may experience adverse reactions. A qualified practitioner like Holly must follow procedures to ensure that acupuncture is provided hygienically e.g. sterile-single use needles and patient safety is prioritised.
About Our Services
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Your first appointment includes an in-depth assessment of your health, diet, and lifestyle. We’ll discuss your main concerns, conduct a tongue and pulse diagnosis, and create a treatment plan tailored to your needs. Techniques such as acupuncture, tui na (Chinese remedial massage), gua sha and/or cupping may be included in your session.
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There are several styles of acupuncture, none of which should be painful when provided correctly and safely. A slight prick may be felt when a needle is inserted, often followed by something that may feel like a dull ache or a numb tingle.
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Yes, acupuncture works well alongside other forms of healthcare, including physiotherapy and Western medical treatments. We encourage collaborative care and can coordinate with your existing providers.
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Yes, we provide commercially prepared traditional Chinese herbal formulas. These are used to complement acupuncture and enhance the effects of your treatment.
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Moxibustion involves burning a dried herb (mugwort) near specific points on the body to warm the area, promote circulation of Qi.
Practical Questions
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Appointments can be booked through our website’s online booking system.Prior to booking confirmation, a health questionnaire and adherence to Riverland Acupuncture’s policies are required.
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Wear loose, comfortable clothing that allows easy access to areas such as your arms, legs, and abdomen.
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Initial consultations are 90 minutes, while follow-up sessions last about 60 minutes.
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Try to eat a light meal and stay hydrated before your session. Avoid alcohol or caffeine, as these can affect your body’s energy balance.
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Many clients feel relaxed and rejuvenated after a session. Mild side effects such as fatigue are normal and usually subside within 24 hours.
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No.
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Yes, acupuncture treatments are eligible for private health insurance claims. Check your policy for acupuncture services. Some private health funds will back date claims. We provide an invoice that you can use to lodge your claim.
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Our pricing depends on the type of session. Initial appointment are $125 and follow up appointment are $90.
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We accept payment at the time of your appointment. Payment methods include major credit/debit cards as per Riverland Acupuncture policy.
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Yes, we ask that you provide at least 24 hours notice for cancellations as per Riverland Acupuncture’s policy. This allows us to accommodate other clients.
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If you’re late, we will do our best to complete your treatment within the remaining time. However, it may not be possible to extend your session.
Health Insurance and Payment
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Holly Pendle, our founder and registered practitioner, performs all treatments. With over 20 years of experience in healthcare, Holly is dedicated to providing safe and effective care.
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Yes, Riverland Acupuncture operates under the guidelines of the Australian Health Practitioner Regulation Agency (AHPRA) and the Australian Acupuncture and Chinese Medicine Association (AACMA).
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We are located at 204 Twenty First Street, Renmark, in a peaceful setting designed for relaxation and healing.
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Yes, we offer gentle and tailored treatments for clients of all ages, including children.
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We’re the only dedicated acupuncture clinic in the Riverland region, offering a holistic approach to health with personalized care and a deep commitment to professional excellence.
About Holly and the Clinic
Still Have Questions?
If your question isn’t listed here, don’t hesitate to reach out. We’re happy to provide more information and guide you through the process.